Privacy and Security Policy
We care for your privacy and data security on our website, as the trust goes long way..
When you use our Online Product Catalog to purchase our products, you will be asked to provide your first and last name, your personal and/or business address, your telephone number, your e-mail address and your payment information. This information is used to allow us and our distributor to process and deliver your purchases and to communicate with you concerning your orders. We will retain your personal contact information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
When you submit your personal information, it is transmitted over a secure connection between your computer and our server using Secure Socket Layer (SSL) encryption. Your information is also encrypted when it is submitted to our third-party distribution center. Only those people who are responsible for processing your orders have access to your personal information. Please refer to our SSL certification from GeoTrust, a leading SSL provider.
When you make a payment through www.ekirana.nl, you choose either of iDeal, Creditcard (via PayPal) or direct bank transfer gateway. We use PayPal and iDeal interface to allow us to process back orders, returns and refunds and to allow you to place future orders more easily. Please refer to the privacy statements of the respective gateways for more information.
Your personal profile
You may sign up at rohittropische.nl and create a Personal Profile by providing your name, e-mail address, a user name and address. We save your profile information including any other connections that you may have made with rohittropische.nl in the past – such as gift cards, coupon codes you may have used -- and any involvement you may have with us in the future. www.ekirana.nl will NOT store the password you created in your profile. We can only reset your password, when you request us in writing or you can reset it by yourself in the login area. We will use your e-mail address to send you information about new products, promotions or discounts. You may notify us at any time if you want to opt out of receiving such e-mails, by sending an e-mail to support@ rohittropische.nl
What we collect
We may collect the following information:
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
Information from cookies and gifs
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
In addtion, we may permit third party companies such as Google, to help us with the advertising campaigns in the faith that those may be of interest to you, based on your use of rohittropische.nl site and/or services.
You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics opt-out page. Google has additional information available about their Remarketing Privacy Guidelines, Policies, and Restrictions.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Vareseweg 121-123, 3047AT, Rotterdam, The Netherlands .
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
An indicator if you are currently logged into the store.
Credit card transactions
Your bank and credit card information is transmitted over a secure connection between your computer and our server using Secure Socket Layer (SSL) encryption and is encrypted when submitted to the credit card processor.
This credit card information is never shared with third parties other than the processor, and consultant employed by www.ekirana.nl to help identify illegal credit card activity at our websites, and, if deployed, a fulfillment center of www.ekirana.nl that shall be responsible for processing your order. Your credit card information may be stored for verification purposes, for processing recurring donations that you have authorized and for processing returns or back orders.
E-mail a friend
In order to extend our offer and services to your friends and family, we offer a feature on our websites that allows you to e-mail the product pages you are viewing to a friend. This feature requires that you enter your name and e-mail address and the name and e-mail address of the recipient. www.ekirana.nl stores this information for the sole purpose of sending this one-time e-mail.
Sharing your personal information with third parties
We do not sell or share your personal information to any third party. We treat your personal information as highly valued and confidential as we would treat our own information. Except our distributor for delivering your goods to your address and the companies mentioned above, we do not provide any access to any other party your information for advertisement or any commercial or non-commercial purpose.